IT Support for SMBs in the Bay Area

As a small or midsize business, your technology should give you an edge—not slow you down. But too often, SMBs end up with generic IT services, long response times, and vendors that disappear when it matters most. At My PC Partners, we provide trusted IT support for SMBs in the Bay Area that's tailored to your size, your goals, and your budget.

We've spent more than 25 years helping East Bay businesses eliminate IT chaos and build reliable systems that keep their teams productive, secure, and confident. Whether you're a team of five or fifty, we offer right-sized support that meets you where you are—and grows with you.

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Helping Bay Area SMBs Solve the Most Pressing IT Challenges

Here are the pain points we solve for growing businesses every day:

Inconsistent IT Support
Whether you've outgrown your current provider or never had one, we offer dependable, ongoing support you can count on—without the guesswork.

Cybersecurity Gaps
We implement layered security strategies including antivirus, firewalls, MFA, and backup systems to defend against ransomware, phishing, and data loss.

Outdated Systems and Unmanaged Devices
We audit your current environment and help you streamline hardware, software, and cloud services—bringing everything up to date and under control.

No IT Strategy or Planning
Our vCIO services give you executive-level IT insight, helping you budget, forecast, and plan for technology upgrades that support your future.

Frequent Downtime or Slow Response
We proactively monitor systems and resolve problems before they cause real damage. And when issues arise, we respond quickly to keep you moving.

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Why Small and Midsize Businesses Choose My PC Partners

Built for SMB Environments
We specialize in supporting growing businesses, from professional services firms and contractors to nonprofits and retail operations. We understand the balance between affordability and performance.

Long-Term Relationships, Not Just Fixes
You'll work with the same core team over time—not a help desk full of strangers. We get to know your team, your systems, and your goals so we can offer strategic, relationship-based support.

Budget-Friendly IT Planning
We help you get the most from your IT investments by building technology roadmaps that fit your growth, not just your current workload.

Security That Protects Your Reputation
Small businesses are a top target for cyber threats. We proactively secure your environment with best practices that keep your client data and operations safe.

Fast, Local, No-Jargon Support
We speak in plain English, respond quickly, and don't waste time with canned responses or vague updates. Just clear communication and real results.

25+

Years In Business

24/7

Proactive IT Monitoring

1,900+

Endpoints Managed

100%

Customer Satisfaction

Our IT Services

At My PC Partners, we provide secure, relationship-driven IT support designed to reduce risk, eliminate downtime, and align technology with your long-term goals. Here’s how we help organizations across the East Bay thrive:
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IT Help Desk Services

Responsive, plain-English support for your staff when they need it most. Our help desk team resolves day-to-day IT issues quickly and efficiently—keeping your team productive and your systems running smoothly.

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Outsourced IT Support

Whether you're looking to fully outsource IT or extend your internal team, we deliver reliable, scalable support tailored to your operations. Get expert-level service without the cost of in-house staffing.

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Managed IT Services

We proactively manage your entire IT environment—monitoring systems, applying updates, resolving issues, and keeping your technology aligned with your mission. One flat rate. Zero surprises.

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Cybersecurity Services

Protect your organization from modern threats with layered cybersecurity that includes endpoint protection, firewalls, email filtering, and real-time monitoring. We help you stay secure and ahead of evolving risks.

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IT Compliance Services

From regulatory audits to data retention and access control, we help you maintain compliance with confidence. We design, document, and support environments that meet industry-specific requirements including but not limited to: PCI, HIPAA, GLBA, NIST, CIS, CMMC, and more.

Close-up of a network switch with organized blue Ethernet cables connected to multiple ports in a server rack.

Structured Cabling Services

Ensure fast, stable connectivity throughout your office with professionally designed and installed low-voltage cabling. We handle everything from planning to installation including certification and documentation.

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Disaster Recovery Planning

Be ready for the unexpected. We create reliable, testable disaster recovery plans that protect your critical data and minimize downtime after outages, cyberattacks, or hardware failures.

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Office 365 Services

Get the most out of Microsoft 365 with expert licensing, setup, migration, and support. We help teams collaborate efficiently and securely using Outlook, Teams, OneDrive, and SharePoint.

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vCIO Services

Get strategic IT leadership without hiring a full-time CIO. Our vCIO services provide long-term planning, budgeting, and technical guidance aligned with your operational goals.

Frequently Asked Questions About IT Support for SMBs in the Bay Area 

What size businesses do you work with?

We specialize in supporting small and midsize businesses with 5 to 100 employees. Our services scale to meet your needs as you grow, whether you're a startup or an established team expanding across locations.

Can you help if we don’t have any internal IT staff?

Absolutely. Many of our clients rely on us as their fully outsourced IT department. We manage everything from day-to-day support and cybersecurity to long-term planning and compliance.

What industries do you support?

We work with a wide range of industries, including professional services, local government, healthcare, legal, finance, automotive, and nonprofits. Our solutions are tailored to meet industry-specific workflows, tools, and compliance requirements.

How do you keep our systems secure?

We implement multi-layered security protocols including firewalls, antivirus software, multi-factor authentication, and secure backups. We also monitor for threats in real-time and help train your staff to reduce human error risks.

Do you offer cloud and remote work solutions?

Yes. We support Microsoft 365, cloud file sharing, VPNs, remote desktop setups, and secure mobile access to help your team work from anywhere—without compromising security.

How fast is your response time when issues come up?

We pride ourselves on fast, reliable support. Most issues are resolved quickly through our help desk, and we're available for on-site service in the Bay Area when needed. We also offer proactive monitoring to catch issues before they affect your business.

Can you help us plan for growth or IT upgrades?

Yes. Our vCIO services include strategic planning, budgeting, and lifecycle management to help your business prepare for future needs without overinvesting today. We create a roadmap that evolves with you.

Do you support both Windows and Mac environments?

Yes. We support both Windows and macOS devices, as well as mixed environments. We also assist with device management, software compatibility, and secure mobile access.

5 out of 5 stars - 7 votes

5 Stars (7 Reviews)

Hear What Our Customers Have to Say

★★★★★

My review is from the perspective of having been a previous employee. Everyone there genuinely cares about helping people and they don't make you feel dumb for not knowing something about computers. They are competent Techs, hard workers, and excellent allies in the daily struggle of Man Vs.... My review is from the perspective of having been a previous employee. Everyone there genuinely cares about helping people and they don't make you feel dumb for not knowing something about computers. They are competent Techs, hard workers, and excellent allies in the daily struggle of Man Vs. Machine.
Called Scott at 7am on a Monday and he had our issue resolved in few hours. Every time I call them they right here fixing us up with very limited down time. They are surely the best at what they do. Bill McElmurry Nor-Cal Overhead, Inc.
Nobody understands computers, networks and technology like My PC Partners, Scott Ebert and staff. My PC Partners has worked on our networks, PC's and office technology for many years.They are knowledgeable, professional, and available to respond. I would highly recommend them to anyone who wants... Nobody understands computers, networks and technology like My PC Partners, Scott Ebert and staff. My PC Partners has worked on our networks, PC's and office technology for many years.They are knowledgeable, professional, and available to respond. I would highly recommend them to anyone who wants someone to "take care of your computers so you can take care of your business."
Love these guys. They always deliver.i recommend them strongly.
These guys are awesome!!! Thank you Kurt!!
Fast response. Dependable.
Great company

Looking for IT Support for SMBs in the Bay Area? 


Your team deserves more than break/fix support or one-size-fits-all service. With My PC Partners, you get a strategic IT partner who understands your business, your challenges, and your goals. Schedule Your 15-Minute Discovery Call Today

Talk To An IT Expert Today

Give us a call at (925) 766-4005 or Schedule Your FREE 15-Minute Discovery Call today!